PAYMENT POLICY

We accept many forms of payment through Shopify Payments. These include:

• Visa
• Mastercard
• American Express
• Paypal
• Apple Pay
• Google Pay
• Discover
• Diners Club
• Shop Pay

Payment processing involves several parties, including the customer, the online store, the payment gateway, and the payment processor. When first laid out, the step-by-step process can seem complicated, but every part is designed to ensure that payments are authorized, approved, and settled securely and as quickly as possible.

Here’s a breakdown of the steps involved in ecommerce payment processing:

• Customer places order
  The customer browses an online store, selects the products they wish to purchase, and proceeds to check out.

• Customer enters payment information
  At checkout, the customer enters their payment information, such as credit or debit card details, into the payment gateway provided by the online store.

• Payment authorization
  The payment gateway sends the payment information to the payment processor, which verifies the information with the customer’s bank or credit card issuer to ensure that the payment can be authorized.

• Payment approval
  If the payment information is verified and authorized, the payment processor sends an approval message to the payment gateway, which then notifies the online store that the payment has been approved.

• Order confirmation
  Once the payment has been approved, the online store confirms the customer’s order and sends a confirmation message to the customer.

• Settlement
  The payment processor settles the payment with the merchant’s bank account, usually within a few business days.

• Payment reconciliation
  The online store reconciles the payment with the order and ensures that the payment matches the order amount.

Refunds and Exchanges

• Refund requests received within 90 days of purchase will be issued to the original form of payment when available. Refunds processed beyond 90 days, along with those lacking proof of purchase from Linea Rossa Games, will be refunded at Linea Rossa Games' discretion.
• Refunds will be issued for the original purchase price, provided proof of purchase from Linea Rossa Games is presented. If neither the customer nor Linea Rossa Games can locate this documentation, refunds will be issued at the value determined by Linea Rossa Games.
• Exchanges will be issued for the same-style merchandise, if available, when accompanied by proof of purchase from Linea Rossa Games. If neither the customer nor Linea Rossa Games can locate this documentation, and/ or if the same-style merchandise is not available, refunds will be issued at a value determined by Linea Rossa Games.